Frequently Asked Questions
Yes. The TCCS Project Team has developed customized guides for all users and will facilitate orientation and training opportunities for students and faculty in collaboration with 5C administrators.
We will schedule these during the middle of the 2027 spring semester. We will coordinate faculty sessions with the Academic Deans Committee (ADC) and student ones with the Student Deans Committee (SDC) and registrars offices.
The SIS project is the effort by the five undergraduate institutions (5Cs) of The Claremont Colleges (Pomona College, Scripps College, Claremont McKenna College, Harvey Mudd College, and Pitzer College) and The Claremont Colleges Services (TCCS) to transition to Anthology Student, a new student information system (SIS).
The SIS project will impact the management of academic records, course scheduling, degree audits, academic advising, student accounts, institutional research, and internal and external reporting. Currently, students and faculty engage with the Jenzabar CX SIS through what is commonly referred to as “the portal,” wherein students manage their accounts and course schedules, and faculty manage their class rosters, grades, and advising responsibilities.
In addition, the SIS facilitates student and faculty records management, transcript services, degree and enrollment verifications, degree progress auditing, and institutional research. It also interfaces with other systems supporting essential campus functions such as admission, financial aid, and residential life.
Anthology Student is a cloud-based student information system (SIS). The Claremont Colleges identified Anthology Student through a SIS market analysis and vendor selection process, with the support of Strata Information Group. The vendor at the time, Anthology, presented a proof-of-concept of its Student product to 5C stakeholders. It demonstrated the product’s functionality aligned with the Colleges’ critical needs, including support for cross-registration, abundant integrations with third-party systems, a contemporary cloud-based technical infrastructure, and flexible configuration capabilities. Through our rigorous vendor selection process, the Colleges obtained feedback from over 50 5C functional and technical subject matter experts, which confirmed Anthology’s ability to meet the Consortium’s needs. Reference calls with other Anthology clients also supported this assessment and inspired confidence in the vendor’s commitment to customer success.
The current student information system (SIS) at the 5Cs was implemented over 20 years ago. That product is built on outdated on-premises technology, has been highly customized, and is approaching end-of-life. This leaves the 5Cs in a precarious position where academic operations rely on a fragile technical infrastructure and a diminishing pool of experts capable of maintaining it. The Consortium must transition away from its present system and implement a contemporary SIS that can meet The Claremont Colleges’ unique needs for years to come.
The 5Cs have charged TCCS with assembling a team to manage the SIS implementation in collaboration with 5C SIS users and implementation consultants from Anthology. Staff members from the Registrar, Student Accounts, and Information Technology Services offices from each of the colleges, alongside colleagues from various other offices, are substantially engaged. More information is available on the Team section of this site.
The Claremont Colleges and TCCS are committed to preserving the security and confidentiality of student records. As we do for our legacy system, we will employ a combination of technological measures, best practices, and policies to regulate access to Anthology Student. The Anthology Student system incorporates robust security features that conform to industry standards.
Yes. During the implementation, 5C community members may contact the TCCS project team at sis.help@claremont.edu for assistance. Once the new SIS is live, TCCS will designate staff members to provide ongoing support for the system.
Below, please find additional information by the following user groups: faculty, staff, and students.
Faculty members will use a new portal to post grades, access class rosters, manage requests for approval to register for courses, and obtain advising information. They should also anticipate changes to the way routine academic business gets done. For example, there may be new forms, approval processes, or system-generated messages. Orientations, training sessions, and guides will be offered to faculty to help them learn to use the new portal.
The ADC (Academic Deans Committee) will coordinate communications to provide timely and relevant information to faculty members about the project.
Anthology Student is a cloud-based system, which means the user interface and features available are largely pre-determined by the vendor. The implementation team will seek feedback from faculty who participate in the orientation sessions in the spring and summer of 2027.
Student will use a new student portal to register for courses, view grades, and obtain unofficial copies of their transcript. They should also anticipate changes to the way routine academic business gets done. For example, there will be new forms, approval processes, and system-generated messages. Training sessions and guides will be offered to students to help them learn to use the new portal.
Anthology Student is a cloud-based system, which means the user interface and features available are largely pre-determined by the vendor. The implementation team will seek feedback from students who participate in the training offered at each college in the spring and summer of 2027.
The TCCS Project Team has collaborated with the colleges to take inventory of all shared and campus-specific data integrations that rely on Jenzabar CX. Many of these integrations have been redesigned and the others are under development, to replace CX with Anthology Student as the system of record. Currently, some of the integrations are supported by Ellucian, while the majority have been built and are maintained by TCCS or the individual colleges that use them. We expect to have all integrations transitioned to be Claremont-built and maintained by the time we go live in summer 2027.
We anticipate being without either CX or Anthology Student for 10 business days. This estimate was provided by the vendor and is based on other implementations, therefore the actual time required may vary, particularly as our project is notable different than most Anthology Student clients.
Cutover is scheduled to align with a period of relatively few SIS transactions with the intent to minimize the volume of record updates that administrative offices will need to track and hold for entry into Anthology Student after go-live.
Yes, the Anthology Student portal will give 5C students the ability to request instructor approval to register for a restricted course section. Instructors will use the faculty portal to view and respond to these requests. The instructor approval process will function much like the Permission to Enroll (PERM) request does in the legacy system.
Because the Anthology Student and current system portal are built with different technology, only a small number of existing custom features have been replicated and will be made available at go-live. The colleges will explore options for adding more custom features in the future.
All students that will be continuing their enrollment for Fall 2027, will pre-register for courses in April 2027 as usual via the legacy system. At the start of the Fall 2027 semester, all 5Cs students will use the new Anthology Student portal to register for courses.
The timing of Fall 2027 registration has yet to be determined and will be shared as soon as it is known.
Yes, the new SIS portal will include two features, Degree Progress Audit and Degree Pathway, which work similarly to the degree audit available in the legacy system.
Yes, active students will be able to view and download a PDF version of their unofficial transcript. In addition, the new SIS will contain 10 years of historical transcript records for all 5C students.
Yes, the new SIS portal will give students the ability to request instructor approval to register in a course section. This is a custom feature developed for the 5Cs and will function much like the Permission to Enroll (PERM) request did in the legacy system.
Anthology Student is a cloud-based solution that is being implemented in a single tenant serving all 5Cs. While it will be a shared system, customized security models will ensure that authorized system users only access the data for their respective campus, with two discrete exceptions: (1) for specific users to access course information (not student data) to configure necessary elements for cross-registration, and (2) for a small number of staff approved by each college’s leadership to have elevated access to 5C data to perform work responsibilities.
Anthology Student will support key functions such as academic records, cross-registration, degree audits, student advising, student accounts, and institutional research among others. It is also possible to extend the functionality of the new SIS through the development of new custom features.
We will fully convert student academic records for anyone who attended one of the 5Cs in fall 2015 or later. Historical records for students who completed their attendance at a 5C prior to fall 2015 will be partially converted.
The last day is currently scheduled to be Monday, June 14, 2027, however this date may shift as we get closer to go live. Notification will be provided as early as possible to allow system users to prepare.
On the last day, all integrations with the Jenzabar CX system will be taken offline and the new SIS will not be active yet. From approximately June 14 to June 30, no changes will be recorded in CX. Any transactions or data coming from previously integrated systems will be either manually entered or synced into Anthology Student after July 1, 2027.
End-to-End Testing (E2E) is a practice run for go-live where testers simulate daily operations in the new system. There will still be test cases in ADO (Azure DevOps), but testers will not be provided with instructions or system paths to follow. E2E is also when final security configurations are set, and we will begin orienting students and faculty to the system.
Prior testing cycles included standard configuration, data validation, and process testing.
- Ready for Re-testing: Academic Advisory Notices, Advisor Clearance, Advisor Student Data Access, APC Dossier Transcript (Pomona), APC Petition Tracking (Pomona), Course Rosters, Course Status to Current, Cross Registration, Cumulative Credit (Pomona, Scripps, & HMC), Grade Rosters, Late Fees, Registration Permissions, Student Preferred Name Portal Features
- Not Ready: Portal Name Pronunciation
Anthology-Developed:
- Ready: CashNet, CGU/PeopleSoft, PowerFAIDS, Slate, and Workday.
- Note: The TCCS team has begun developing these integrations and we expect to go live with Claremont-developed versions.
Claremont-Developed:
- Ready: AIM, ASCII Post, Canvas, EMS, Everbridge, Fusion, Library, Maxient, OnBase, SHS, TCC Identity, Terra Dotta, Transact (doors), Transact (IDs), StarRez, and Workday.
- Not Ready Yet: 1098T raw data, Bookstore, CashNet, CGU/PeopleSoft, E-Bill, Gallagher, Handshake, Late Fees, Parchment, PowerFAIDS, Slate, and StarRez.
Initially, Anthology was contracted to build a discrete number of integrations, while Claremont (TCCS and the 5Cs) committed to building several others. However, the goal from the beginning was to eventually transition as many integrations to be Claremont-built as possible. With the delay of go-live to the summer of 2027, we will have more Claremont-built integrations at go-live than previously expected. There will also be opportunities to shift additional integrations to be “in house” after go-live and as the college’s needs continue to evolve.
We anticipate starting the transition to the new Student Information System (SIS), Anthology Student, in mid-June 2024. The legacy system will be shutdown and a series of tightly-timed processes will be completed by the Ellucian and TCCS teams and 5C testers over the following two weeks to prepare to activate the Production environment of the new SIS on July 1, 2027.
Ellucian will continue provide transitional support for three (3) months after go-live, which would be through the end of September 2027. If needed, we have the option to contract their Managed Services to extend the duration of the transitional support period.
Our target is mid- to late-July 2027. We will benefit from taking a couple of weeks after July 1, 2027, on the new system without students or faculty logging in to be sure the system is stable before we make the portal available.
Please note that SIS information and engagement is planned for faculty and students before they are given access to the new portals. Based on college-specific requests, we have plans to offer faculty members overview sessions in December 2026, and both faculty and student orientations in March/April 2027 and training in July/August 2027.
We developed a new SIS governance structure when we resumed the implementation after the project pause in spring 2026. The new structure is modeled after the successful Workday governance and draws on lessons learned over the first two years of the project. The structure is intended to offer an effective and transparent decision-making with collaboration and appropriate representation at multiple levels. The new structure will be evaluated over the next year of the implementation and may be adjusted after go-live to satisfy changing needs.
Funds were set aside in 2025-26 for SIS project staffing support. Requests for this funds and available balances for each college are managed by the Student Information System Executive Committee (SIS EC) . Please contact your college’s SIS EC member or lead for more information.
Yes, training and collaboration on report writing will resume after the project pause. By request, report writing has focused on Power BI and biweekly working sessions for a 5C-wide group or report writers will resume. If additional training is desired on Views or SSRS, project participants should reach out to their college lead, who can coordinate with the TCCS team leadership.
The next phase of the project will be a testing period, ETL6, which is scheduled to begin on Monday, October 5, 2026. This phase will also serve to reacquaint 5C participants with the SIS after a project pause and before moving into end-to-end testing in the spring of 2027. Feedback will be gathered in September 2026 from the colleges to define the timeline and approach for this testing period.
Current milestones for a July 2027 go-live are:
| Milestone | Timeframe* | |
|---|---|---|
| 1. | Reengagement and ETL6 Testing | 10/05/26 – 12/11/26 |
| 2. | Faculty Overviews: Specific dates TBD by college | Nov 26 |
| 3. | End-to-End Testing | 01/04/27 – 06/10/27 |
| 4. | Faculty Orientations – Spring Break: TBD by college | 3/15/27 – 3/19/27 |
| 5. | Data Validation Workshops (TCCS Team) | Late May 2027 |
| 6. | Cutover to Production tenant of Student Information System
1.Prep 2.CX Shutdown (12:00 pm Pacific Time) 3.Go-Live |
6/7/27 – 6/11/27
6/14/27 7/1/27 |
| 7. | Faculty Orientations – Pre-Fall 2027: Specific dates TBD by college | Week of 8/16/27 |
| 8. | Student Orientations: Specific dates TBD by college | Early August 2027 |
*Dates are subject to change and notification will be provided as early as possible.
